Frequent Questions

Doubts about beauty and skin care? Find here the answers to some of our most frequently asked questions!

What are the most important steps of skincare routines?

The beauty routine is essential to keep your skin healthy, prevent signs of aging, dryness and other types of skin problems. Here are 5 simple steps to consider

1. Use cleanser and makeup remover

It’s the first and perhaps the most important step before going to sleep. It helps you to eliminate dirt or makeup residue that accumulates on your skin.

2. Exfoliation or mask

It’s very important to exfoliate your skin and use masks once a week in your beauty routine. Why? To unclog your pores and help skincare products penetrate deeper. 

3. Tonic

To return our skin the PH that it has lost after cleaning and prepare it for the moisturizer. The tonic should be used after the cleansing or makeup remover cream and before the moisturizer.

4. Eye and lip contour

Special areas that require specific care. We often forget about them when they are essential in our beauty routine.

5. Serum

Serum is a skin care product that usually has a higher concentration of active ingredients in its formula. They have a lighter texture than A cream, so they penetrate the skin much more easily.

If I use makeup with sunscreen, do I have to apply the sunscreen separately?

I recommend using the sunscreen separately since the makeup does not have enough protection. To achieve 100% protection and avoid irritation due to sun exposure, it’s better to apply the products separately.

How do I know if a product is suitable for me?

There is a wide variety of skin care products because beauty is an individual matter for each one. When choosing the products to apply to our skin daily, it is important to bear in mind many factors like skin type, age and product characteristics among others. As each skin is different from others, the needs and products are specialized.


How can I know my skin type?

It’s necessary to consult a beauty professional who can tell you what skin type you have. Identifying your skin type is essential to use the appropriate beauty products and thus show off a healthy and beautiful skin.